Der Retailtalker - Gespräche über Innovation im Einzelhandel

Der Retailtalker - Gespräche über Innovation im Einzelhandel

Gespräche über Innovation im Einzelhandel und die Zukunft von Innenstädten und Handelsplätzen

Retail News Flash vom 27.10.22

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Short English version:( Translated with www.DeepL.com/Translator)

The only good news today: "For the first time, Thalia sales in Germany surpassed the billion euro mark and now stand at 1.1 billion euros - a gain of 25 percent over the previous year and 47 percent over the pre-Corona period.Thalia's total sales now stand at 1.6 billion euros. The online business in Germany continued its successful course in the past fiscal year and grew again by 13 percent, compared to the pre-Corona period Thalia even recorded an increase of 137 percent in sales in this area. "The online share now accounts for 22% of total sales.

"Galeria Karstadt Kaufhof is - once again - close to insolvency. The company made a loss of 662 million euros in the 2021 financial year, which is why, as Business Insider reported, the ailing department stores' group wants to receive a further 238 million euros in state aid from the Economic Stabilisation Fund (WSF). 17,000 direct jobs are linked to Galeria Karstadt Kaufhof - and even considerably more if one adds the suppliers and retailers indirectly affected by a closure… There is a shortage of staff and skilled workers everywhere. To assume that more than half of the employees would not be employable would therefore be the most negative scenario imaginable, which does not have to happen in this way. As sad and painful as it is: the department stores' form of operation has outlived its usefulness - especially for young customers it is neither relevant nor attractive. . For every assortment of Galeria Karstadt Kaufhof there is at least one strong competitor .Because it is obvious: customers are buying more and more online; Galeria has overslept the implementation of a functioning online and multichannel concept, in which all sales channels are effectively linked, for many years. So why invest in a concept that is no longer viable in the long term? "

She is one of Germany's best-known managers: CEO Tina Müller led the Douglas perfumery group for five years - and whirled it around. Now, surprisingly, she is stepping down and is being replaced by the former CEO of Action from the Netherlands.I think she has given Douglas a first-class and courageous digital strategy and was very successful but obviously the owners have different ideas how to proceed.

"From fast growing scale up to nice growing SME. Renesim's USP: service quality, customer focus and the proprietary configuration system of the worldwide diamond database. ""Different is brilliant"". A key to success is continuous reporting and feedback from the environment. The focus must be on existing customers in the long term. The Austrian-German jeweler Renésim was founded in 2010 with headquarters in Munich. In 2016, a store was opened in downtown Munich, as stores are expensive, but nowhere near as expensive as online spending. Since then, Renésim has been living a hybrid business concept that offers customers online services via Zoom or mail in addition to store consulting. Many customers want to get information online and make the final decision in the store. In addition to founder and CEO Georg Schmidt-Sailer and business angel Johann ""Hansi"" Hansmann, the Austrian core shareholders include Rudolf Semrad, former CEO of the Swatch Group, Alfred Ötsch, former CEO of Austrian Airlines, and others." "Shein launches resale platform : Launch for US customers The new feature, called Shein Exchange, simplifies the resale process as previous Shein purchases are already accounted for. It also highlights the benefits of buying used clothing versus buying new. ""The goal of Shein Exchange is to make reselling as easy and convenient as buying new,"" he said.

Zara enters resale, UK is first test market The new service will allow customers to buy previously purchased clothing, resell it and book repairs. The new service launches Nov. 3 and is expected to expand to other major stores if successful. The service will run through Zara's website and app, with sellers required to take their own photos. These will be supplemented by additional detailed product information from the company.

Net-A-Porter, Mr Porter and The Outnet are all expanding their resale operations and offering new services to their customers. The gradual launch of the online stores' resale services, in partnership with start-up Reflaunt, aims to reduce waste by keeping luxury fashion in circulation for longer. The service is already available in the U.K., U.S., Hong Kong and Germany, and is now being added to Italy and France. Further market expansion to Australia, South Korea and the Middle East is planned for early 2023.

Balenciaga has partnered with Reflaunt to help you resell your used Balenciaga pieces, giving you the opportunity to be part of the circular fashion revolution. HOW IT WORKS. Drop off or make an appointment at selected store… Highest payout, quick sale, instant reward for iconic pieces or becoming part of sustainability is the focus. The Balenciaga Resell program is currently available in Italy, France, the UK, the US and Singapore.

Hermès, Louis Vuitton and Chanel dominate resale value for 2nd X in a row in 2022: Rebag report. According to Rebag's ""Clair Report"" for 2022, Hermes handbags continue to top the list, retaining an average of 103% of their retail value. Louis Vuitton follows at 92%, up 12 percentage points year-over-year, while Chanel increased 12% over 2021, from 75% to 87% average value retention. Affordable luxury brand Telfar - Gen Z brand - saw a jump in resale value, with Telfar items consistently selling at over 145% of retail price, according to Rebag. ""This year's Clair Report offers unique insights into how customers shop and make informed decisions about their purchases more than ever before. We hope these insights will continue to bring transparency to the luxury market as a whole, extend product lifecycles and create more circular economies."" The data in the latest report is from July 2021 to July 2022."

MCM launches the MCM'etaverase via the platform provider Inverse. The global launch will be in the USA, EMEA, Singapur and Thailand. Next year China and Japan shall follow. People can access via a QR code on the e-commerce site of MCM or via QR code in the physical stores. MCM plans on offering products that shall only be available in the Metverse. People can communicate within the immersive Experience platform via microphone or direct chat. Burberry ( founded in 1856 in Basingstoke, UK) is the latest fashion brand to enter the Minecraft metaverse. A new adventure in the game, "Burberry: Freedom to Go Beyond" invites players into a world with checkered branded buildings, wheat fields with deer (mascot of the house) hedges shaped from TB. 15 downloadable skins also allow players to outfit their characters with Burberry apparel, from logo T-shirts to tartan suits. The skins, along with the in-game adventure, will be available through the Minecraft marketplace starting November 1.This isn't the first time a video game has inspired an everyday clothing collection. Lacoste released polos and T-shirts that referenced the game, or Balmain's recently unveiled Pokemon collection. Other brands are also taking the opportunity to translate their products from the real world to the metaverse. In February, Prada Linea Rossa met Riders Republic, and in August, Dior designed racing apparel for Gran Turismo 7.If Balenciaga's Age of Tomorrow and Gucci's Roblox World are any indication, fashion has two words for us: game on.

Ye was apparently terminated by Balenciaga, there are also troubles with Adidas and Gap. We will stay tuned to see how the whole thing turns out. Data breach at P&C Düsseldorf, After the data breach at the Düsseldorf fashion retailer Peek & Cloppenburg uncovered by FOCUS online, the company has regretted the incident and speaks of a "technical error". It is now clear which customers are affected. "As soon as we became aware of the problem, we reacted immediately, took the online shop offline in less than an hour and shortly afterwards the app, and immediately rectified the error".Basically, only customers who were visiting the web shop at the time of the data breach were affected. Customers who were not active at the time of the data breach were not affected. Customer data or old orders were displayed from a maximum of 340 customers


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Der Podcast über Innovation im stationären Einzelhandel und die Zukunft von Innenstädten und Handelsplätzen.
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von und mit Wolfgang Krogmann

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